What is Non-Emergency Medical Transportation and Why Is It Beneficial?

What is Non-Emergency Medical Transportation and Why Is It Beneficial?

Non-Emergency Medical Transport (NEMT) is a transportation service provided to consumers who are not in an emergency medical situation but need assistance in getting to their preventative medical appointments.

More than 3.6 million people miss their medical appointments each year due to transportation barriers. Many patients, such those with mobility issues, require transportation assistance. Missed preventative care often results in increased health-related illnesses and many underserved consumers with unmet transport needs are greatly impacted. Studies prove that increasing transportation access to medical services results in significant savings for healthcare providers and better outcomes for patients.

NEMT drivers pick up patients at their homes and drive them to their preventative care appointments. Dedicated drivers help patients into vehicles and assist with their wheelchairs, walkers, and crutches. NEMT ensures safe arrival inside a healthcare facility and a secure drive home—confirming that patients reach their front doors.

For hospital and outpatient facility discharges, some patients also encounter challenges in needing transportation to safely reach their homes or assisted living facilities. Professional and caring NEMT drivers assist patients with entering and exiting vehicles and confirm that patients safely reach their destination.

As an industry leader, HealthPark Hospitality’s NEMT service, HPH Transport, delivers NEMT solutions to healthcare facilities across the US. With over 25 years of experience and helping over 120 healthcare organizations, HPH Transport puts your facility and brand first to design a customized cost-effective NEMT service that will ultimately improve your patient experience.

For more information on our NEMT services, please click here.

You are also welcome to contact us at hello@hphtransport.com