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Dedicated Healthcare Transportation Programs Built Around Your Patients. Fewer Missed Appointments. Faster Discharges. Better Patient Access.

Dedicated Healthcare Transportation Programs Built Around Your Patients

HPH helps healthcare organizations improve patient access with dedicated drivers, vehicles, flexible scheduling, direct coordination, and real-time GPS monitoring.

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Adults with fair or poor mental health are 5× more likely to lack reliable transportation than those with excellent mental health.

5.8 Million People delayed medical care because they did not have transportation.

17.8% vs. 3.5% Adults with fair/poor mental health were about 5× as likely to lack reliable transportation as those with excellent mental health.

5.8 Million People delayed medical care in 2017 because they did not have transportation.

Built for Daily Healthcare Operations

  • Direct Hospital Coordination

    Healthcare teams communicate directly with HPH when schedules or transportation needs change.

  • Dedicated Drivers

    Consistently assigned drivers who learn your facilities, workflows, and staff contacts.

  • Dedicated Vehicles

    Vehicles selected around patient volume, accessibility needs, and program requirements.

  • Real-Time GPS Monitoring

    Active transportation monitored to support greater operational visibility.

  • Appointment Scheduling

    Transportation organized around recurring appointments and changing patient demand.

  • Performance Reporting

    Transportation activity reviewed to support program planning and resource decisions.

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The HPH Difference

The Difference Between a Ride and a Transportation Program

HPH provides dedicated transportation programs designed specifically for healthcare organizations.

Comparison

Compare Transportation Options

Feature Typical Brokered Transportation In-House Ride Share HPH Dedicated Transportation
Drivers Variable drivers from trip to trip. Your staff recruits, trains, and manages drivers. Variable drivers with no facility affiliation. Consistent drivers familiar with your facility and patients.
Facility Knowledge Limited facility familiarity. High familiarity, but requires ongoing training and oversight. Generally unfamiliar with entrances and procedures. Drivers learn your locations, workflows, and procedures.
Scheduling & Communication Updates may go through a third party. Managed internally and can be time-intensive. App-based communication with limited support. Direct communication with HPH for scheduling and updates.
Vehicle Standards Standards vary by provider. Depends on your resources and budget. Varies by driver and vehicle. HPH-managed fleet standards for cleanliness and maintenance.
Real-Time Visibility Limited trip visibility. May require additional technology and resources. Basic app tracking with limited oversight. Real-time GPS tracking for vehicle and trip visibility.
Accountability Shared across multiple providers. Managed internally and can be resource-intensive. Limited accountability for service quality. Drivers, vehicles, and service standards managed by HPH.
Scalability & Flexibility Can scale quickly, but quality may vary. Scaling can be costly and time-consuming. Accessible, but limited by driver availability. Flexible programs tailored to your organization's needs.
Overall Impact Basic solution with variable experience. Full control with added operational demands. Convenient, but limited healthcare focus. A trusted partner delivering reliable, healthcare-focused transportation.

HPH Dedicated Transportation

  • Consistent Drivers

    Dedicated drivers work with your organization consistently.

  • Facility-Focused Service

    Drivers learn your entrances, workflows, and staff contacts.

  • Direct Communication

    Transportation coordinated around healthcare operations.

  • Managed Fleet Standards

    Dedicated vehicles selected and managed by HPH.

  • Real-Time GPS Tracking

    HPH uses real-time GPS monitoring.

  • Greater Accountability

    Transportation accountability around your organization's workflow.

Learn More About Our Dedicated Transportation Program Learn More About Our Programs

We're not a ride. We're your transportation partner.

Healthcare Transportation Programs

HPH builds transportation programs around different patient needs, care settings, and healthcare operations.

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How the Program Works

  1. 1. Assessment

    Review patient volume, appointment patterns, service area, and transportation needs.

  2. 2. Program Design

    Define coverage, vehicles, routes, schedules, and service requirements.

  3. 3. Implementation

    Assign drivers and vehicles, establish workflows with your team, and begin transportation operations.

  4. 4. Optimization

    Review transportation schedules, vehicle use, staffing, and program needs for service evolution.