CLIENT LOG IN
HPH does not leave your patients stranded. Our drivers pick up your patients, arrive on time, and we return patients to their homes. We listen to your patients, treat them with courtesy, and ensure their safety when helping them to enter and exit our shuttles and vans. Our drivers strive to provide positive experiences to your physically-challenged and elderly patients and to those
who are suffering from chronic diseases, behavioral disorders, and cognitive impairment.
Improve Population Health Management
Our transportation model serves as an important component of value-based care road maps for public health agencies, patient-centered medical homes, ACOs, and healthcare insurance companies. We navigate and solve the transportation obstacles for your healthcare facility and help:
- Remedy patients' dependence on others for rides and public transportation
- Narrow care gaps and facilitate better coordination of medical services
- High-risk patients avoid unexpected emergency department visits and hospital readmissions
- Support community-based clinical prevention and the advancement of better health strategies
Increase Productivity
While your staff is focusing on better outcomes, let us handle transporting your patients. We serve your healthcare organization by:
- Reducing no-shows
- Decreasing canceled appointments
- Preventing late arrivals
- Avoiding the domino effect of one late patient delaying subsequent appointments
- Ensuring less clinical staff downtime due to waiting for late patients
Safe-Patient Technology
Our NEMT technology helps to meet your patients’ expectations of an end-to-end connected healthcare experience:
- Location monitoring via real-time GPS tracking
- Front- and rear-facing vehicle cameras to ensure safety
- Patients feel secure and protected during their trips, encouraging adherence to their appointments
- Greater patient engagement and retention
Reduce Overall Costs
Our NEMT solutions offer operating transparency and we transport more patients by utilizing our data-based staffing model and operational expertise:
- Lead drivers utilize optimal shuttle and van usage to accommodate more patient round trips
- Full-time and part-time drivers’ hours are adjusted based on patient appointment demand
- Your patients’ transportation needs are accommodated with the precise number of daily drivers
Engaged Patients
HPH provides a pleasant and positive experience for your vulnerable patients. We start by hiring naturally courteous, helpful, and friendly people. At our HealthPark University, we train them to be highly-engaged drivers. Our associates help to reduce stress and are committed to helping your patients by offering a professional and caring tone while providing transportation to them.
We offer caring interactions that help to improve appointment adherence by:
- Providing every patient with a warm greeting and pleasant farewell
- Physically assisting patients with entering and exiting our vehicles
- Ensuring patients safely arrive inside and when leaving your healthcare facility
“Our patients struggle with securing transportation to their appointments. Without HPH, they wouldn’t arrive for their medical care.”
"L.S.
Medical Center Coordinator
