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A Different Approach to Healthcare Transportation

Your Patients Shouldn't Have to Start With a New Driver Every Ride.

Many transportation models are designed around finding an available ride. HPH is designed around building a transportation program.

Instead of coordinating transportation ride by ride through a rotating network of drivers and vehicles, HPH provides healthcare organizations with dedicated drivers, vehicles, customized schedules, direct communication, and ongoing transportation management.

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The HPH Dedicated Transportation Model

HPH builds transportation around your patients, facilities, schedules, and daily operations rather than individual ride availability.

  • Consistent Drivers

    Transportation professionals are consistently assigned to your program and become familiar with your facilities, routes, schedules, staff contacts, and procedures.

  • Dedicated Vehicles

    Vehicles are selected and assigned around patient volume, accessibility requirements, operating hours, and transportation needs.

  • Customized Scheduling

    Transportation is designed around appointments, treatment programs, discharges, patient demand, and facility operations.

  • Direct Communication

    Your healthcare team communicates directly with HPH when patient readiness, schedules, destinations, or transportation requirements change.

  • GPS Management

    HPH monitors active transportation while managing drivers, vehicles, scheduling, coverage, and day-to-day transportation operations.

Benefits of Dedicated Healthcare Transportation

  • Reduce Ride-to-Ride Variability

    Create greater consistency in drivers, vehicles, procedures, and the transportation experience.

  • Reduce Administrative Burden

    Move away from repeatedly searching for, booking, and coordinating individual rides.

  • Improve Patient Familiarity

    Give recurring patients a more predictable transportation experience with drivers who understand the program.

  • Improve Facility Familiarity

    Drivers learn where to go, who to communicate with, and how transportation operates at your facility.

How the Program Works

  1. 1. Driver Staffing

    HPH manages driver scheduling, supervision, and coverage planning around your transportation program.

  2. 2. Vehicle Mgmt

    Vehicles are coordinated based on program needs, monitoring condition and status.

  3. 3. Route Planning

    Transportation schedules align with patient demand, appointments, and facility operations.

  4. 4. Optimization

    Transportation activity is reviewed so schedules, staffing, routes, and vehicle utilization can adjust as needs change.

Frequently Asked Questions

HPH establishes a transportation program around a healthcare organization's needs, including consistently assigned drivers, vehicles, schedules, communication procedures, and operational support.

Rideshare is arranged ride by ride through a rotating network of drivers. HPH builds a transportation program with dedicated drivers, vehicles, schedules, and direct communication.

A brokerage coordinates rides through a network of providers. HPH manages drivers, vehicles, schedules, and day-to-day transportation around your program.

Transportation professionals are consistently assigned to your program and become familiar with your facilities, routes, schedules, staff contacts, and procedures.

Vehicles are selected around patient volume and accessibility requirements, including passengers using wheelchairs, walkers, and other mobility devices.