Request Proposal

Senior Transportation Services

Reliable Transportation for Older Adults Who Need More Than a Ride.

Getting to medical appointments can become more difficult for older adults who no longer drive, have limited mobility, live alone, or depend on others for transportation.

HPH Transport partners with healthcare organizations and senior-focused organizations to provide dedicated non-emergency transportation programs built around the needs of older adults.

Request a Senior Transportation Apply Now

The HPH Senior Transportation Solution

HPH builds dependable transportation around healthcare appointments, recurring care, mobility needs, and the organizations serving older adults.

  • Consistent Drivers

    HPH works to consistently assign transportation professionals to client programs, creating greater familiarity for older adults who use transportation regularly.

  • Patient Assistance

    Drivers can provide appropriate non-clinical assistance between the building and vehicle and a comfortable passenger seat, and wait additional time during pickup and drop-off.

  • Accessible Transportation

    Vehicle options can support passengers using wheelchairs, walkers, and other mobility devices based on program requirements.

  • Recurring Appointment Transportation

    Standing transportation schedules can support established therapy, treatment, specialist visits, and other recurring healthcare needs.

  • Direct Communication and GPS Monitoring

    Healthcare organizations communicate with HPH about schedules, assistance, and transportation changes, while GPS monitoring adds visibility.

Benefits of Dedicated Senior Transportation

  • Improve Access to Care

    Support transportation to primary care, specialists, rehabilitation, outpatient treatment, follow-up appointments, and other approved healthcare destinations.

  • Create a More Familiar Experience

    Consistent drivers can become familiar with recurring passengers, pickup locations, facility procedures, and transportation needs.

  • Support Mobility Needs

    Accessible vehicle options and non-clinical assistance can help accommodate older adults who require additional support during transportation.

  • Reduce Staff Coordination

    Give healthcare organizations and senior living communities a dedicated transportation partner instead of repeatedly arranging individual rides.

How the Program Works

  1. 1. Assessment

    Review passenger volumes, appointment patterns, and transportation challenges.

  2. 2. Program Design

    Define driver coverage, vehicles, schedules, routes, communication procedures, and service requirements.

  3. 3. Implementation

    Deploy dedicated transportation resources and establish operating procedures with your team.

  4. 4. Optimization

    Review transportation activity and vehicle utilization to adapt to passenger needs.

Frequently Asked Questions

HPH primarily partners with healthcare organizations, senior living communities, and other organizations that need ongoing transportation for the older adults they serve.

Programs are arranged through healthcare organizations, senior living communities, and other organizations. Individual rides are not booked directly by passengers.

Programs can support transportation to primary care, specialists, rehabilitation, outpatient treatment, follow-up appointments, and other approved healthcare destinations.

Standing schedules can support therapy, treatment, specialist visits, and other recurring healthcare needs.

Vehicle options can support passengers using wheelchairs, walkers, and other mobility devices based on program requirements.