CLIENT LOG IN
On-Demand Scheduling
Share your clinic’s daily schedule via desktop or phone to HPH—and that’s it. We adapt to and accommodate your facility’s and patients’ needs. We are in constant communication with your staff so that your clinical operations are not disrupted. We are not a third-party dispatch service, HPH ensures that your facility and patients always have top priority:
- Simply send your patient appointment schedule to HPH
- Immediately accessible—HPH offers personal drivers for your patients
- On-going communication, we call your clinic when patients are running late for their appointments
- When appointments are forgotten, we intervene and manage the communication with your patients on your behalf; calling with reminders and proceeding to their homes to pick them up
- Your clinic can adjust their operations in real-time rather than waiting for late patients or no shows
Branded Vehicles
HPH properly represents your facility with our customized vinyl vehicle wraps. This special brand-centric option offers:
- Professional looking branded vehicles that communicate that you care about your patients and ensure that their transportation service is safe and secure
- Local targeted advertising
- An effective passive tool to expand your brand
- A wider reach to your audience of healthcare consumers
ADA-Compliant Vehicles
HPH eliminates the painful task of your vulnerable patients trying to secure transportation to their appointments. We also help to alleviate their stress by removing confusion and accommodating any challenges for them during their trips to and from their medical care.
Our easily modified vans and shuttles offer:
- Non-skid ramps for safer access
- Power wheelchair lifts for handicapped entrance
- Side-entry accessibility for easier sidewalk approach
- Easy pedestrian entrance for able-bodied passengers and those using walkers
Safe-Patient Technology
Our NEMT technology helps to meet your patients’ expectations of an end-to-end connected healthcare experience:
- Location monitoring via real-time GPS tracking
- Front- and rear-facing vehicle cameras to ensure safety
- Patients feel secure and protected during their trips, encouraging adherence to their appointments
Dedicated Drivers
We start by hiring naturally courteous, helpful, and solution-oriented people to be our drivers. And prior to joining HPH, they must pass comprehensive background checks to help ensure a safe and secure environment for your patients and clinic. We consistently assign the same drivers to your facility. Knowing your drivers provides familiarity, strengthens the lines of communication, and provides comfort to your staff and patients. HPH trains our drivers extensively on how to safely use all of the equipment on our customizable fleet of vehicles.
Our drivers take special care to:
- Properly extend ramps and operate wheelchair lifts on our vans and shuttles
- Carefully transfer your patients when entering and exiting our vehicles
- Assist your patients to ensure they safely arrive inside and depart your healthcare facility
Behavioral Health Transportation
HPH Transport provides specialized behavioral health transportation designed to support patients requiring compassionate, structured, and reliable care transitions. Our services prioritize patient dignity, safety, and coordination with clinical teams to ensure smooth and compliant transport across all levels of behavioral health care.
Our drivers are trained to manage sensitive situations with professionalism and de-escalation techniques, ensuring patients feel supported throughout the transportation process. We work closely with hospitals, behavioral health facilities, and care coordinators to align transportation with treatment plans and clinical requirements.
Behavioral Health Transportation supports:
- Inpatient and outpatient behavioral health programs
- Crisis stabilization units and behavioral health facilities
- Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP)
- Post-discharge behavioral health transportation across urban and rural service areas
Operational benefits include:
- Direct coordination with hospital discharge planners, social workers, and clinical care teams
- Reduced delays in behavioral health placement and transfers
- Improved patient flow and bed availability
- Consistent, compliant transportation aligned with facility protocols
Discharge Transportation
HPH Transport offers dependable discharge transportation services that help hospitals and healthcare facilities move patients safely and efficiently from care to home or follow-up destinations. Our discharge solutions are designed to reduce bottlenecks, minimize delays, and support timely patient throughput.
We partner directly with hospital staff to coordinate transportation logistics, ensuring patients are discharged on schedule while maintaining continuity of care. Our services extend beyond urban centers to include reliable transportation in rural and underserved areas.
Discharge Transportation services include:
- Safe, non-emergency transportation following hospital or clinic discharge
- Coverage for both urban and rural service areas
- Transportation to home, follow-up appointments, or transitional care settings
Operational benefits include:
- Direct coordination with care teams and discharge planners
- Reduced discharge delays and improved patient satisfaction
- Faster bed turnover and improved operational efficiency
- Reliable scheduling aligned with hospital workflows
